We're sorry to hear that! If your bag breaks due to a manufacturing defect, we’ve got you covered. Please contact our customer support with your order number and photos of the damage. We’ll review your claim and offer a repair, replacement, or refund depending on the situation.
If the damage is from regular wear and tear or accidental misuse, we may still be able to help with repair options or discounts on a replacement.
Your satisfaction matters to us, so don’t hesitate to reach out!
